Here's a bit of bad news for the call center business. The UK News paper, The Sun, exposed a racket within an Indian call-center by buying the details of thousands of UK banking accounts, password particulars, credit cards numbers from an call-center agent.
Here's the whole bunch of articles from google news.
Not something i am particularly happy to see :(
2 comments:
I guess it's important for these foreign companies to decide first, in which location/state one needs to start a call center - background check!
Started my own Personal blog too at http://indianviewpoint.blogspot.com Thought I would let you know.
I think thats what the companies who open these call centre's are paid to do :(
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